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Head Optician - West Coast

Pacific Centre, BC

ABOUT BONLOOK

Founded in 2011, Montreal-based BonLook is a company that’s reimagining the way we wear glasses, taking them from seeing to being seen. BonLook is the destination for those looking to switch up their eyewear options and expand their personal glasses “wardrobe”. By making high-quality, fashionable eyewear accessible, we are revolutionizing the omnichannel shopping experience for optical solutions. Thanks to BonLook’s affordable options, prescription glasses and sunglasses are now an accessory that can be changed up season after season.

Job description

The head optician is responsible for the efficiency of the opticians of their territory. They ensure their team provides an exceptional customer service experience. They contribute to new store opening success through recruitment and training and succession planning. They offer insight into optimizing processes and follow up on quality control. The head optician leads by example and inspires their teams on a daily basis. They act as both a player and a coach.

A DAY IN A LIFE OF AN HEAD OPTICIAN:

  • Manage, coach and develop the opticians by ensuring the continuous training

  • Recruits and trains new Opticians

  • Builds a network of opticians to meet the needs of the territory

  • Collaborates with District Manager to manage/create optical training sessions for all new store openings

  • Drives sales results through initiatives and effective management of all opticians in stores

  • Works with different departments to optimize business practices

  • Acts as point of contact between the head office and the stores

  • Communicates on a regular basis with head opticians of other territories in order to standardize BonLook practices

  • Acts as a leader on the floor, supports the team and creates a superior experience in store

  • Represents the BonLook brand: conveys the corporation’s values and the brand image at all times

  • Ensures that BonLook business practices are within compliance of the laws of the province(s)

Responsabilities related to optics:

  • Master of all optician related tasks in store

  • Provides necessary optical documentation and best practice advise to all opticians of their territory

  • Analyses and manages breakage in their district

  • Maintains excellent business relations with our different partner labs and suppliers

  • Collaborates with the operations department regarding new procedures and optimization methods

  • Builds partnerships with Optician training institutions and represents the brand at career fairs, trade shows and educational summits

  • Builds a succession plan pipeline with student/intern Opticians in their stores

Requirements:

  • Licensed Optician with more than 5 years of experience

  • At least 1 year of experience in multi-unit management

  • Proactive and creative when facing issues or concerns within their district

  • Communicates clearly and effectively

  • Skilled in human resources and crisis management

  • Master in the art of managing time and priorities

  • Extremely detail-oriented

  • Enthusiastic about working in a dynamic and ever-changing environment

  • Passionate about fashion, optical and the retail industry


If you are interested, please send your resume and your cover letter at : cv@bonlook.com

apply for this position

View all our job openings

Careers

ABOUT BONLOOK

Founded in 2011, Montreal-based BonLook is a company that’s reimagining the way we wear glasses, taking them from seeing to being seen. BonLook is the destination for those looking to switch up their eyewear options and expand their personal glasses “wardrobe”. By making high-quality, fashionable eyewear accessible, we are revolutionizing the omnichannel shopping experience for optical solutions. Thanks to BonLook’s affordable options, prescription glasses and sunglasses are now an accessory that can be changed up season after season.

Job description

The head optician is responsible for the efficiency of the opticians of their territory. They ensure their team provides an exceptional customer service experience. They contribute to new store opening success through recruitment and training and succession planning. They offer insight into optimizing processes and follow up on quality control. The head optician leads by example and inspires their teams on a daily basis. They act as both a player and a coach.

A DAY IN A LIFE OF AN HEAD OPTICIAN:

  • Manage, coach and develop the opticians by ensuring the continuous training

  • Recruits and trains new Opticians

  • Builds a network of opticians to meet the needs of the territory

  • Collaborates with District Manager to manage/create optical training sessions for all new store openings

  • Drives sales results through initiatives and effective management of all opticians in stores

  • Works with different departments to optimize business practices

  • Acts as point of contact between the head office and the stores

  • Communicates on a regular basis with head opticians of other territories in order to standardize BonLook practices

  • Acts as a leader on the floor, supports the team and creates a superior experience in store

  • Represents the BonLook brand: conveys the corporation’s values and the brand image at all times

  • Ensures that BonLook business practices are within compliance of the laws of the province(s)

Responsabilities related to optics:

  • Master of all optician related tasks in store

  • Provides necessary optical documentation and best practice advise to all opticians of their territory

  • Analyses and manages breakage in their district

  • Maintains excellent business relations with our different partner labs and suppliers

  • Collaborates with the operations department regarding new procedures and optimization methods

  • Builds partnerships with Optician training institutions and represents the brand at career fairs, trade shows and educational summits

  • Builds a succession plan pipeline with student/intern Opticians in their stores

Requirements:

  • Licensed Optician with more than 5 years of experience

  • At least 1 year of experience in multi-unit management

  • Proactive and creative when facing issues or concerns within their district

  • Communicates clearly and effectively

  • Skilled in human resources and crisis management

  • Master in the art of managing time and priorities

  • Extremely detail-oriented

  • Enthusiastic about working in a dynamic and ever-changing environment

  • Passionate about fashion, optical and the retail industry


If you are interested, please send your resume and your cover letter at : cv@bonlook.com

apply for this position

View all our job openings

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