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Careers

Customer service representative, stylist

Montreal, QC

ABOUT BONLOOK

Founded in 2011, BonLook is a Montreal ecommerce eyewear company disrupting the optical industry. Growing fast and with a strong customer base in the US and Canada, BonLook believes in changing the status quo and delivering excellence in design, service and value. Based out of a centrally located visually stunning office in the Atwater Market area, our team of talented professionals has built a competitive product offering. The company has gained unsolicited coverage across numerous media outlets. 

DESCRIPTION

We are looking for a customer service representative to answer customer inquiries through email as well a represent the brand in our corporate showroom. The ideal candidate is bubbly and a people person and love a fast-growing environment that is continuously changing.

RESPONSIBILITIES

  • Answer customer questions and concerns through email

  • Serve customers in our corporate showroom and close sales

  • Enter prescription information on Web interface

  • Order follow-ups with our laboratories and other departments

  • Contact optometrist’s clinics on behalf of customer to obtain prescription information

  • Participate in the continuous customer service development and improvements

  • Guide customers in sales process

requirements

  • High school diploma

  • 1 to 3 years’ experience in customer service and/or retail

  • 100% completely bilingual (French and English) written and spoken

  • Independent, sense of initiative and efficient

  • High stress management and is comfortable with high multitasking environment

  • Proactive and multi-tasker

  • Strong social aptitudes, open minded and a sense of team spirit

  • Proactive time management skills

Advantages

  • Full time schedule – Monday to Friday 9 am to 5pm

  • 4 free pairs of glasses per year

  • Warm and inviting work environment with good career development potential

  • Competitive salary 16$/hour



If you are interested, please send your resume and your cover letter at : rh@bonlook.com

apply for this position

View all our job openings

Careers

ABOUT BONLOOK

Founded in 2011, BonLook is a Montreal ecommerce eyewear company disrupting the optical industry. Growing fast and with a strong customer base in the US and Canada, BonLook believes in changing the status quo and delivering excellence in design, service and value. Based out of a centrally located visually stunning office in the Atwater Market area, our team of talented professionals has built a competitive product offering. The company has gained unsolicited coverage across numerous media outlets. 

DESCRIPTION

We are looking for a customer service representative to answer customer inquiries through email as well a represent the brand in our corporate showroom. The ideal candidate is bubbly and a people person and love a fast-growing environment that is continuously changing.

RESPONSIBILITIES

  • Answer customer questions and concerns through email

  • Serve customers in our corporate showroom and close sales

  • Enter prescription information on Web interface

  • Order follow-ups with our laboratories and other departments

  • Contact optometrist’s clinics on behalf of customer to obtain prescription information

  • Participate in the continuous customer service development and improvements

  • Guide customers in sales process

requirements

  • High school diploma

  • 1 to 3 years’ experience in customer service and/or retail

  • 100% completely bilingual (French and English) written and spoken

  • Independent, sense of initiative and efficient

  • High stress management and is comfortable with high multitasking environment

  • Proactive and multi-tasker

  • Strong social aptitudes, open minded and a sense of team spirit

  • Proactive time management skills

Advantages

  • Full time schedule – Monday to Friday 9 am to 5pm

  • 4 free pairs of glasses per year

  • Warm and inviting work environment with good career development potential

  • Competitive salary 16$/hour



If you are interested, please send your resume and your cover letter at : rh@bonlook.com

apply for this position

View all our job openings

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